Privacy Policy

Definitions and legal references

This Website (or this Application)
The online property at https://agencemedia4k.com that enables the provision of the Service.

Owner (or “we”, “us”)
Agencemedia4k – a media and motion design service operated by an individual service provider who runs and manages this Website and/or the Service.

User (or “you”)
The natural person or legal entity that uses this Website and/or the Service.

Service
The services provided by this Website as described in these Terms and on this Website, including but not limited to information about and ordering of media, design and related services.

Personally Identifiable Information / Personal Data
Any information that identifies or can reasonably be used to identify, contact, or locate a person, including but not limited to name, address, phone number, email address, payment information, and other similar data. It does not include anonymous information or aggregated demographic information that cannot be linked to an identified individual.

Cookies
A cookie is a small text file that a website stores on a visitor’s device, and that the visitor’s browser provides to the website each time the visitor returns.

Data Controller
For the purposes of the GDPR (General Data Protection Regulation), the Data Controller is Agencemedia4k, which alone or jointly with others determines the purposes and means of the processing of Personal Data.

Privacy Policy of https://agencemedia4k.com

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and explains your privacy rights and how the law protects you.

This Website collects some Personal Data from its Users.

Owner and Data Controller
Agencemedia4k
Owner contact email: contact@agencemedia4k.com

What Personally Identifiable Information is collected?

We may collect basic user profile information from all of our Users. Depending on how you interact with the Website or our services, we may collect:

  • Name

  • Email address

  • Phone number

  • Any other information you voluntarily provide when you contact us, request a quote, or purchase a service

For the purposes of the GDPR, Personal Data means any information relating to you, such as a name, an identification number, location data, an online identifier or one or more factors specific to your physical, physiological, genetic, mental, economic, cultural or social identity.

For the purposes of the CCPA, Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with you.

Retention time

Personal Data shall be processed and stored for as long as required by the purposes for which it has been collected.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.

  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, after the expiration of the retention period, the rights of access, erasure, rectification and data portability can no longer be exercised.

What organizations are collecting the information?

In addition to our direct collection of information, our third-party service vendors (such as payment processors, banks and other providers) may collect information from our Users when they assist us in operating the Website or providing the Service (for example, processing payments).

We do not control how these third parties use such information, but we ask them to disclose how they use personal information provided to them. Some of these third parties may act solely as intermediaries and do not store, retain, or otherwise use the information given to them beyond what is necessary to provide their service.

Detailed information on the processing of Personal Data

Advertising

This type of service allows User Data to be used for advertising communication purposes. These communications may be displayed in the form of banners and other advertisements on this Website, possibly based on User interests.

Facebook Audience Network (Facebook Inc.)
Facebook Audience Network is an advertising service provided by Facebook, Inc. This Website may use identifiers for mobile devices and technologies similar to cookies to run Facebook Audience Network. Users may opt out of certain Audience Network targeting through applicable device settings.

Personal Data processed: Cookies, Usage Data, unique device identifiers for advertising.
Place of processing: United States – see Facebook’s Privacy Policy and opt-out options.

Google Ad Manager (Google LLC)
Google Ad Manager is an advertising service from Google LLC that allows the Owner to run advertising campaigns, including via external advertising networks. This service uses the “DoubleClick” cookie.

Personal Data processed: Cookies, Usage Data.
Place of processing: United States – see Google’s Privacy Policy.

Analytics

These services enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics (Google LLC)
Google Analytics is a web analysis service provided by Google LLC. Google uses the Data collected to track and examine the use of this Website, to prepare reports and to share them with other Google services. Google may use the Data collected to personalize ads in its own advertising network.

Personal Data processed: Cookies, Usage Data.
Place of processing: United States – see Google’s Privacy Policy and opt-out options.

How does the Website use Personally Identifiable Information?

We use Personally Identifiable Information in order to:

  • Operate and customize the Website

  • Provide and improve our services

  • Respond to inquiries and support requests

  • Process orders and payments for services

  • Send information related to our services or the Website, such as updates, quotes and project communication

We may also use your personal information for other legitimate business purposes (as indicated in the sections above), as well as for complying with the law and defending our rights where necessary. We will not use your personal information for materially different, unrelated, or incompatible purposes without notifying you.

With whom may the information be shared?

We may share Personally Identifiable Information and/or aggregated information about our Users with:

  • Trusted service providers and vendors that assist us in operating the Website or delivering our services (e.g. hosting providers, payment processors, analytics services, email service providers)

  • Public authorities or law enforcement if required by law, court order or to protect our rights or the safety of others

We may also offer Users the opportunity to opt out of receiving communications from us.

Behavioral Remarketing

We may use remarketing services to advertise to you after you have visited or accessed our Service. We and our third-party vendors use cookies and similar technologies to recognize your device, understand how you use our Service, and show you relevant ads on other websites or apps.

These third-party vendors may collect, store, use, process and transfer information about your activity on our Service in accordance with their own privacy policies.

You can manage or opt-out of interest-based advertising via:

Common vendors used include (but are not limited to):

  • Google Ads / Google Remarketing

  • Bing Ads

  • Facebook (Meta) remarketing tools

For details, please refer to the privacy policies of each respective provider.

How is Personally Identifiable Information stored?

Personally Identifiable Information collected by Agencemedia4k is securely stored and only accessible to the Owner and any trusted service providers who need to know such information to operate the Service.

We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

What options are available to Users regarding collection, use and distribution of the information?

Users may opt out of receiving unsolicited information or marketing emails from us by:

Cookies Used on the Website

We use cookies for various purposes, including:

  • Remembering User preferences

  • Improving the performance and security of the Website

  • Analyzing usage statistics

Users who do not wish to have cookies placed on their devices should set their browsers to refuse cookies before using https://agencemedia4k.com, with the drawback that certain features of the Website may not function properly without cookies.

Cookies used by our service providers

Our service providers (such as analytics and advertising partners) may also use cookies, which may be stored on your device when you visit our Website. You can find more details about which cookies are used in our cookies info page (if available).

How does Agencemedia4k use login information?

We may use login information and related technical data (such as IP addresses, browser types, and timestamps) to analyze trends, administer the Website, track overall usage, and gather broad demographic information.

What partners or service providers have access to Personally Identifiable Information?

Agencemedia4k may engage trusted service providers and partners (for example: hosting providers, payment processors, analytics providers and marketing tools). These partners may have access to certain Personally Identifiable Information on a need-to-know basis solely to perform their services for us. Our Privacy Policy does not cover their independent collection or use of information; however, we expect them to handle data securely and in line with applicable laws.

We may disclose Personally Identifiable Information to comply with legal obligations, court orders, or requests from law enforcement, or when reasonably necessary to protect our rights or the safety of Users.

How does the Website keep Personally Identifiable Information secure?

  • Access to Personal Data is limited to the Owner and to trusted providers who need the information to operate the Service.

  • We use reasonable technical and organizational security measures, such as encryption where appropriate, to protect data transmitted over the Internet.

However, no website or internet transmission is completely secure. While we strive to protect your information, we cannot guarantee that unauthorized access, hacking, data loss or other breaches will never occur.

GDPR Privacy

Your Rights under the GDPR

If you are located in the European Economic Area (EEA) or another region with similar data protection laws, you may have the following rights:

  • Right of access – to obtain confirmation and a copy of the Personal Data we hold about you.

  • Right to rectification – to correct inaccurate or incomplete data.

  • Right to erasure – to request deletion of your Personal Data in certain circumstances.

  • Right to restrict processing – to ask us to limit processing of your data in certain situations.

  • Right to object – to object to processing based on our legitimate interests, including profiling, and to direct marketing.

  • Right to data portability – to receive your Personal Data in a structured, commonly used and machine-readable format and have it transmitted to another controller where technically feasible.

  • Right to withdraw consent – where processing is based on consent, you may withdraw it at any time.

You may exercise these rights by contacting us at contact@agencemedia4k.com. We may ask you to verify your identity before responding to such requests. You also have the right to lodge a complaint with your local data protection authority.

CCPA Privacy (California residents)

If you are a California resident, you may have specific rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know which categories of personal information we collect and for what purposes

  • The right to request access to, or deletion of, your personal information (subject to certain exceptions)

  • The right to request information about how we share or disclose personal information

  • The right to opt out of the sale of personal information (we do not knowingly sell personal information)

  • The right not to be discriminated against for exercising your CCPA rights

To exercise your CCPA rights, please contact us at contact@agencemedia4k.com and provide enough information for us to verify your identity and process your request.

How can Users correct any inaccuracies in Personally Identifiable Information?

Users may contact us to update or correct Personally Identifiable Information about them by:

Can a User delete or deactivate Personally Identifiable Information collected by the Website?

You may request that we delete or deactivate your Personal Data by contacting us. Due to technical and legal constraints (such as backups and log files), complete deletion may not always be possible, but we will take reasonable steps to ensure that any retained information is used only as necessary for legal, security or legitimate business purposes and is no longer actively processed.

User rights (summary)

Under applicable data protection laws, you may have the right to:

  • Access your data

  • Rectify inaccurate data

  • Request erasure

  • Restrict processing

  • Object to processing

  • Request data portability

  • Complain to a supervisory authority

  • Withdraw consent (where processing is based on consent)

To exercise any of these rights, please contact us at contact@agencemedia4k.com.

What happens if the Privacy Policy changes?

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If we make significant changes that affect how we handle previously collected Personal Data, we may provide additional notice or seek your consent where required by law.

Last Updated: May 30, 2024– Agencemedia4k

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